Speaking
Living in the future: reflections from Services Week 2020
Last week was Services Week – organised by the Government Digital Service as a series of events for UK government, but very much a celebration of work across different design and digital teams in the UK. It was noticeable how …
What is blocking your organisation from designing good services?
A retrospective from UX London 2017: Leading Service Design workshop with Kate Tarling
At the end of May, I ran an afternoon workshop with Kate Tarling at UX London 2017.
We called the workshop Leading …
Digital Leaders Week 2017: Citizen Experience forum
I was part of a round table forum this afternoon for Digital Leaders week: North West Salon: Citizen Experience.
I was invited as one of the keynote speakers along with Stephen Morris, Director of Programmes at UKCloud.
The event …
Speaking in 2017
Image – YanaYabbers
I’ve just been updating my speaking page. I’m looking forward to being part of a number of events this year.
My first talk of the year was for the cross-government design meeting 18. This is a …