Hello, I’m Ben Holliday. This is my blog where I’ve been writing for 15 years. You will find posts here about design, services, product and leadership. You can also follow my regular updates on Twitter.


The gift of giving away your best work


Rough diamand

A rough diamond

Working with other people.

Anyone can be a source of light and optimism in any situation.

Look for other people that shine because they reflect the light back at you.

Great teams sparkle. They reflect each other. …

Leaving DWP Digital

2016 – End of year review

Everyday is an opportunity to write something

Knowing when to fight and when not to fight

“One step at a time. One punch at a time. One round at a time.”

Rocky Balboa – Creed, 2015

Something I’ve learned.

If it costs you more than winning the fight is worth then know when to surrender. Learn …

Reasons to get up pt1


The moments of hope and joy

Bruce Springsteen performing in  Manchester - 25 May 2016

My view of Bruce Springsteen performing in Manchester, 25 May 2016

This is a lovely article about the experience of Springsteen live: A Bruce Springsteen show makes you feel like the best version of

Be kind. Start with yourself

Service design in London, and everything else that happened

Grounded: the things that made me smile this morning

2015 – Keep going

Hold your nerve

The last 12 months

2008 – What Happened?