hollidazed.co.uk

Hello, I’m Ben Holliday. This is my blog where I’ve been writing for 15 years. You will find posts here about design, services, product and leadership. You can also follow my regular updates on Twitter.

Business analysis

Comparing service design and business analysis

As service design has become a more prominent role and way of working for organisations I’ve seen some confusion between Service Design and Business Analyst (BA) roles.

Service Design and Business Analyst roles have some similar skill sets, but they